{"id":2065,"date":"2025-06-17T08:25:14","date_gmt":"2025-06-17T08:25:14","guid":{"rendered":"https:\/\/mobeye.com\/support-sim"},"modified":"2026-04-04T11:54:39","modified_gmt":"2026-04-04T11:54:39","slug":"support-sim","status":"publish","type":"page","link":"https:\/\/mobeye.com\/en\/support-sim","title":{"rendered":"Support SIM"},"content":{"rendered":"\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Support on SIM cards<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">For general information about SIM cards, see <a href=\"https:\/\/mobeye.com\/en\/sim-cards\">SIM cards<\/a>. For an explanation of LED behavior, see the <a href=\"https:\/\/www.mobeye.com\/faqs\">support page <\/a>for your product. Information about mobile networks and changes to the 2G, 3G, and 4G networks can be found on <a href=\"https:\/\/mobeye.com\/en\/information-about-netwerks\">this page<\/a>.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\"><strong>FAQ<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">You are using a Mobeye SIM<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Users of the Mobeye SIM card experience virtually no network problems. The \u201cmulti-provider\u201d SIM card connects (almost) everywhere. If you do experience a problem, you can consult Mobeye. Mobeye has access to the provider dashboard for comprehensive technical support. Take care, for use in US\/Canada you&#8217;ll need a special Mobeye device version. Ask us for help.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tip: Do not insert the card into another device or phone. The card is secured with a PIN code. If the card is blocked, you can contact us for the PUK code.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">You are using your own SIM card and are experiencing problems.<a href=\"https:\/\/www.mobeye.com\/en\/mobeye-portal\"><\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.mobeye.com\/faqs\/support-portal\"><\/a>Does your provider have poor coverage locally?<\/li>\n\n\n\n<li>Is the SIM card blocked and is the PUK needed?<\/li>\n\n\n\n<li>Prepaid cards: do you need to top on credit?<\/li>\n\n\n\n<li>Prepaid cards: has the SIM card expired?<\/li>\n\n\n\n<li>M2M card: is calling or texting blocked?<\/li>\n\n\n\n<li>Does your provider prohibit the use of the SIM card in a device?<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Support on SIM cards For general information about SIM cards, see SIM cards. For an explanation of LED behavior, see the support page for your product. Information about mobile networks and changes to the 2G, 3G, and 4G networks can be found on this page. FAQ You are using a Mobeye SIM Users of the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2065","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mobeye.com\/en\/wp-json\/wp\/v2\/pages\/2065","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mobeye.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mobeye.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mobeye.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mobeye.com\/en\/wp-json\/wp\/v2\/comments?post=2065"}],"version-history":[{"count":2,"href":"https:\/\/mobeye.com\/en\/wp-json\/wp\/v2\/pages\/2065\/revisions"}],"predecessor-version":[{"id":3103,"href":"https:\/\/mobeye.com\/en\/wp-json\/wp\/v2\/pages\/2065\/revisions\/3103"}],"wp:attachment":[{"href":"https:\/\/mobeye.com\/en\/wp-json\/wp\/v2\/media?parent=2065"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}